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Delta Launches Fast, Free Wi-Fi on International Flights

Delta Launches Fast, Free Wi-Fi on International Flights
  • Delta has started offering fast, free Wi-Fi, powered by T-Mobile, on select long-haul international flights, aiming to expand across its global fleet.
  • The majority of Delta’s customers are expected to have access to this service by the end of 2024.

Delta has begun introducing fast, free Wi-Fi, powered by T-Mobile, on select long-haul international flights, marking a significant step toward providing reliable, streaming-quality internet across its global fleet. The airline aims to offer this service on most transatlantic flights by the end of summer.

Currently, free Wi-Fi is available on nearly 700 aircraft, covering over 90% of Delta’s domestic mainline fleet. By the end of the year, the majority of Delta’s customers will have access to this service.

“As we continue to roll out fast, free Wi-Fi and the in-flight experiences it powers, we’re able to serve customers traveling both domestically and internationally in new, in-the-moment ways,” says Ranjan Goswami, S.V.P. – Customer Experience Design. “The scale at which we’re bringing free Wi-Fi to customers is unmatched in the airline industry, and it’s a testament to the incredible efforts of Delta teams across the business that have expertly navigated an extremely complex rollout.”

What’s Next

Delta is introducing this service on Viasat-equipped widebody aircraft, focusing on specific routes to ensure consistent, high-quality service. This phased approach mirrors the domestic rollout strategy from 2022.

Initially, the international Wi-Fi portal will not require a SkyMiles login, but later this year, all Viasat-equipped aircraft will transition to the Delta Sync Wi-Fi experience, offering personalized features and exclusive onboard benefits for SkyMiles members.

Timeline 

Last month, fast, free Wi-Fi rolled out on most flights to/from France (CDG and NCE) out of/into all U.S. stations. Looking ahead, the airline anticipates the following timeline1:

Rollout Begins1 On Viasat-Equipped Routes To/From
August 2024 United Kingdom, Germany, Netherlands, Spain and Italy
September 2024 Iceland, Ireland, Israel, Belgium, Czech Republic, Denmark, Greece, Portugal, Sweden and Switzerland
October 2024 South America (Brazil, Argentina, Chile, Colombia, Ecuador and Peru) followed by Hawaii
December 2024/January 2025 Nigeria, Ghana and Senegal
Mid-Late 2025 Transpacific region (including Asia, Australia and New Zealand) and South Africa2

1This is an expected timeline and is subject to change based on testing and satellite availability. 

2Expected timeline based on aircraft installation schedule. 

Knowing what Wi-Fi service to expect on your next flight

During this transition period, some flights may experience gaps in Wi-Fi coverage until additional satellites are in place. Certain aircraft may offer a paid Intelsat Wi-Fi service until these upgrades are complete. To check if free Wi-Fi is available on your flight,

Visit delta.com/wifi for more information

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